Cancellation Policy

Channel 9 believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Time taken to process any order is usually 8hours to 48hours.

Terms of the policy:

  1. All transactions are prepaid through a secure digital payment gateway or store pick up.
  2. Cancellations will be considered only if the request is made within 24 hours of placing an order.
  3. Cancellation will not be entertained under the Same Day Delivery category.
  4. No cancellations are entertained for those products obtained, have coupons, cashback, or offered on special occasions like Pongal, Diwali, and Valentine’s Day, etc. These are limited occasion offers and therefore cancellations are not possible.
  5. No charges are applicable if cancellation is made immediately after placing the order or within the 24hour deadline.
  6.  5% of the order value will be deducted in case cancellation is made after the product is out for delivery or dispatch.

Please contact Channel 9  Customer Care number +91 9900114444 or Email us on to cancel an online order.


Close Bitnami banner